1) Acceptance of Terms
This Terms of Sale applies to your purchase of Roma’s Memory™ products or services. By clicking the “PLACE ORDER NOW” button and making a purchase, you acknowledge that you have read this document and agree to be bound by its terms and the Terms of Service.
This Terms of Sale is not meant to contradict with, violate or be contrary to any part of the Terms of Service, which governs your use of Roma’s Memory ™ services and your use of the Roma’s Memory ™ Website. If any part of the Terms of Sale is found to contradict, violate or be contrary to the Terms of Service, the Terms of Service will prevail and will be the binding document with respect to that part.
The Terms of Sale provides general information regarding the policies that are applicable to purchases from the Roma’s Memory ™ Website. The Terms of Service is hereby incorporated into this document by reference, and thus by agreeing to comply with the Terms of Sale, you also agree to comply with the Terms of Service.
2) The content of Your Purchase
The primary function of the Roma’s Memory ™ Website (Website) is to enable users and potential purchasers (“Users”) to create signs and graphics displaying any content they choose. This is done by means of computer interaction between the Users and the Website.
In this respect, you agree that no Roma’s Memory ™ employee, employer, officer, owner, agent or authorized representative is responsible for monitoring the content of the signs or graphics created or uploaded by the Users while using the website or after sale and during the production process.
You agree that the purchased signs will not be controlled for content, spelling errors, grammatical errors, logical errors, aesthetic quality, colour matching or any other reason, which are in the User’s Realm of Control through the tool available on the website. As a User, you have many opportunities during the purchasing process to check your order for layout and content, and by completing your purchase, you agree to have done so.
“Realm of Control” refers to any part of a sign that is editable by the User, including but not limited to color, font size, font type, font style, font color, place of text, place of graphics, color of graphics, measure of text, measure of graphics, spelling of text, use of text, size of graphics, justification of graphics, justification of images, or the background colour.
As Roma’s Memory ™ does not review the content of your sign or product, you agree to be bound up with the restrictions as introduced in the Terms of Service, and should it come to the attention of Roma’s Memory ™ that you have violated the Terms of Service or this Terms of Sale, you agree that Roma’s Memory ™ will send you notice of cancellation and your order will be canceled. You further agree that the purchase price of your order will be refunded to your credit card or debit card within 30 days after you receive the notice of cancellation by deducting any cost incurred for processing or canceling your order.
You also agree that the content of your sign or product does not contain any unlawful, harmful, threatening, abusive, vulgar, harassing, defamatory, obscene, pornographic, indecent, inflammatory, libelous, tortious and hateful contents that are racially, ethnically or otherwise objectionable, or invasive of another’s rights including but not limited to rights of celebrities, right of privacy and intellectual property, as provided in the Paragraph 7.2 of the Terms of Service.
3) Colour Matching
Roma’s Memory ™ sells its products through an E-Commerce Website that is viewable by computers connected to the Internet. These computers may only view Roma’s Memory ™ products through their computer screens (“Monitors”). Monitors may be configured to display images and colours in different ways, both through the use of hardware and software setup. There are several possible settings for monitors and there is no uniform standard that the monitors should conform. While one product may look in a certain way on one monitor, it may look different on another monitor.
Further, computer monitors display images by using light and use a standard known as RGB to do so. Roma’s Memory ™ generates products in many ways (CMYK, PMS, and others) without using light.
In that respect, you agree that Roma’s Memory ™ does not guarantee as the colours will look the same on the purchased product as they appear on the screen. Roma’s Memory ™ shows a maximum effort to make the colours on the screen one and the same with the printed colours as far as possible. However, the differences on monitors and the differences between light and pigment make it impossible to guarantee the sameness of colours for all Users.
Roma’s Memory ™ sells products made of several different material types such as canvas, aluminum, steel, fleece, woven, velveteen, polyester, ceramic and wood. You agree that you have read the information on our website and/or made a research independently, and that you know the used materials and which one of them is used for your ordered product. Roma’s Memory ™ guarantees that you will only receive the materials that were advertised on the website and you have purchased. You agree that Roma’s Memory ™ is not responsible for the received products, which are believed to be something different by the purchaser than what is advertised on the website.
As an example, you agree that Roma’s Memory ™ is not responsible if the canvas received by the purchaser is not what the purchaser envisioned it to be.
You agree that all products produced and sold by Roma’s Memory ™ are original. Roma’s Memory ™ does not raise a claim about the legal compliance or registration of signs, licensed plates or any other products sold by Roma’s Memory ™ or by a Roma’s Memory ™ affiliate. You agree to check with the competent legal authority about the standards, rules and regulations governing the types of canvas, blankets, or other products permitted to be used by you.
5) Production Time
Roma’s Memory ™ makes a great effort for ensuring the orders to be produced and leave the Roma’s Memory ™ facility within three business days as from the order date. If the order is placed before 6:00 pm Central Standard Time, the order date is the calendar date of the order, and if the order is placed between 6:00 pm and 11:59 pm Central Standard Time, the order date is the next business day after the calendar date of the order.
It means that an order placed at 3:00 pm on Monday will be shipped out on Thursday of the same week. The production time is not guaranteed and is limited in many ways as discussed in the Shipping Policy.
6) Return and Refund Policy
Roma’s Memory ™ guarantees that the sold products are free from manufacturing defects and the guarantee will be valid for 30 days after the purchase of the product. If the product fails to meet this guarantee or breaks due to a manufacturing defect within that period, you agree to take photos of the failed or broken product, and send the photos or the failed or broken original product to Roma’s Memory ™. Upon the receipt of the product or photos, Roma’s Memory ™ will send a replacement of the product or will issue a Roma’s Memory ™ credit that is equal to the purchase value of the failed or broken product(s). The Roma’s Memory ™ credit can be used on the Roma’s Memory ™ website for any purchase.
Roma’s Memory ™ does not guarantee or warrant that its products will work for any intended purpose or in any set of conditions. You agree that Roma’s Memory ™ has the sole discretion for deciding whether a product failure or breakage is due to a manufacturing defect. You further agree to provide full and complete information about the failure or breakage including but not limited to the use of the product, the conditions of the product, and any other information to be used for making decision by Roma’s Memory ™ about the cause of the failure or breakage.
You agree that Roma’s Memory ™ will need at least 3 business days to produce your order and that it may take longer than 3 business days to ship your order as it is laid down in the Shipping Policy. The Shipping Policy is incorporated into this Terms of Sale by reference. Moreover, you agree that our shipping time depends on your response time to our questions regarding your order. Title of the purchased goods shall pass to you when Roma’s Memory ™ delivers the purchased goods to its designated carrier for shipment.